True HR Leadership ensures that an organization’s people resources are operating at their highest level every day.  Meeting the needs of thousands of employees and managers each month, we at TPO have learned that each client’s situation is unique. Our outsourcing services are designed to reflect the varying needs of organizations and the different points in their corporate growth.

• TPO’s key service HR Results Edge™ is designed for companies seeking a comprehensive, outcome-focused HR operation at a reasonable cost . . . more
• TPO’s Small Business Edge™ is a right-sized approach for organizations that are ready to introduce HR strategy but not yet large enough . . . more
• TPO’s VP Leadership Edge™ combines the scheduled support of a TPO Senior Consultant with your own in-house HR . . . more
• Other Services – Recruiting, On-Call, Audits, Interim, and Consulting more

Every organization deserves to have great HR

TPO’s key service is HR Results Edge™.  Designed for companies seeking a comprehensive, outcome-focused HR operation at a reasonable cost. HR Results Edge™ provides a comprehensive mix of:

• HR Leadership strategy
• Core HR management
• Critical administrative and compliance support

Each TPO Results Edge™ team is captained by a Consulting Engagement Director who works regularly with you and your executive team to develop strategy-driven initiatives in all aspects of your HR operations.  Engagements begin with a comprehensive HR operations review. Review results, combined with business strategies, prioritize the efforts of a dedicated TPO Consultant. Working on-site weekly with your managers and staff, the Consultant translates strategy to programs and provides critical on-site and on-call HR availability.  Critical recruiting support is provided, as needed, through TPO’s ancillary recruiting services.  To maximize the time and efficiency of your HR team, an HR Coordinator provides important administrative and compliance integration, all supported by TPO’s exclusive HR technology.  Engagements are typically structured as monthly retainers (with recruiting supplements).

TPO’s Small Business Edge™ is a right-sized approach for organizations ready to introduce HR strategy but not yet large enough to require the intense focus of a full HR operation. Here both initial HR structure and consultant availability are important to ensure a strong starter platform of Core HR practices.  As a Small Business Edge™ client, you will work with a dedicated TPO Consultant who visits your offices at least once a month to develop and direct the full range of HR programs to support your business objectives. Engagements are typically structured as monthly retainers.  Ancillary recruiting services are also available.

TPO’s VP Leadership Edge™ combines the scheduled support of a TPO Senior Consultant with your own in-house HR operating capabilities. Larger, more mature clients often have a sufficient HR operational resource but lack the in-house capability and funding to take the function to its full operability. The VP Leadership Edge™ provides cost-effective executive HR Leadership and HR unit supervision. As with other levels of service, your Consultant works with you and your leadership team to develop a unique strategy for your HR function. Your own in-house staff implements this strategy under the supervision of our Senior Consultant, who also ensures that the strategy is having the desired bottom-line impact. Engagements are typically structured as monthly retainers.

HR Set-Up and On-Call engagements ensure that young, start-up organizations have proper HR programs and procedures right from the beginning. TPO provides essential HR structural elements such as compliance set-up, policy development, benefits acquisition, records set-up, employee on-boarding and exit processes, and related forms. TPO is then available "on-call" and can be contacted as needed for on-going HR consulting support or project work. Engagements are typically structured with an initial charge followed by hourly billing as time is incurred.

Interim HR Management – When TPO staff is available, they can be temporarily placed at a client’s location to manage the HR function during an absence or transition in the client’s own HR leadership.  Generally these assignments run one to two months in duration and are billed at an agreed hourly rate.

Recruiting Services – TPO has developed an internal pool of strong recruiting professionals and provides recruiting services that augment an outsourcing client’s in-house recruiting efforts.  These efforts are billed hourly in addition to the scheduled monthly retainer fees.  We also offer discreet full-service recruiting for HR professionals on a retained search basis.

Audits and Assessments – With the huge breadth of experience brought to TPO by our staff, coupled with TPO’s significant breadth of client experience, we have developed several auditing and assessment tools.  These tools can be used to diagnose specific issues, check on the “health” of an HR organization, or prepare for future events.  All audits are conducted as fixed-fee engagements.

• Using our Human Resources Audit, TPO can complete a comprehensive, transactional audit of your entire HR operation.  Reports for this audit include a detailed summary of findings from all areas of your HR practices, as well as both operational and strategic recommendations that can be implemented independently or with the assistance of TPO. 
• Our HR Retention Assessment provides you with recommendation on how to keep your best talent.  Analysis is based on an assessment protocol that includes our own proprietary review, interviews at your location, and review of other related materials and data.  The report benchmarks best practices in retention strategies and compares these to your own current practices. 
• At the critical juncture when a merger or acquisition is under consideration, many businesses overlook the important activity of evaluating the HR operations of a merger or acquisition target as part of their due diligence process.  TPO’s M&A Due Diligence Audit offers a critical, timely and cost-effective means to audit the HR operations of a potential target, or to assure that your own HR operations will not be evaluated as a negative component by a potential acquirer.  In addition to assessing HR practices, costs and potential liabilities, the audit provides an initial roadmap for understanding and planning critical post-activity integration of people and people systems.

Consulting – The full resources of TPO are available to clients of all sizes in an “unbundled” format.  TPO can bring the breadth and depth of its entire team to meet an organization’s HR needs in the format of both discreet projects (usually priced on a fixed fee) and hourly consulting for specific circumstances.  Projects have included all aspects of HR work, from compensation studies, to succession plan development, to legal investigations and HR team assessments.